Template Document - Attorney Review Required. This document is a working template provided for platform completeness. It must be reviewed and approved by qualified legal counsel before public launch.
Privacy Policy
Last Updated: May 21, 2026
This Privacy Policy explains how Pep Nation Lab LLC ("Pep Nation Lab", "we", "us") collects, uses, discloses, and protects information in connection with PepNationLab.com (the "Platform").
By using the Platform, you consent to the practices described in this Policy.
Information We Collect
We collect information you provide directly, including your name, email address, phone number, account password, shipping address, and any referral code used during registration.
We also collect information generated through use of the Platform, including orders, order history, account role and tier, and agent storefront configuration where applicable.
How We Use Your Information
We use information to create and manage accounts, process and fulfill orders, calculate pricing, operate the agent program, communicate with you, maintain platform security, and comply with legal and regulatory obligations.
Disclaimer And Compliance Logging
Because the Platform distributes research-only compounds, we record acceptance of the research-only disclaimer. These records may include a timestamp, IP address, browser user-agent string, and the disclaimer version and layer accepted. This logging is performed for regulatory compliance and audit purposes.
Payment Information
The Platform does not process credit cards and does not collect or store card numbers or bank account credentials. Payments are completed off-platform through Zelle, Venmo, Cash App, or Apple Pay, and are governed by those providers' own privacy practices.
Data Retention
We retain account, order, and compliance records for as long as your account is active and for any additional period required to meet legal, tax, accounting, or regulatory obligations.
Data Security
We use administrative and technical safeguards, including access controls and row-level database security, to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices And Rights
You may review and update your account information at any time. Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact us using the details below.
Children And Minimum Age
The Platform is intended only for qualified purchasers who are at least 21 years of age. We do not knowingly collect information from anyone under that age.
Third-Party Services
We rely on third-party infrastructure providers, including a hosted database and authentication provider, to operate the Platform. These providers process information on our behalf under their own security and privacy commitments.
Changes To This Policy
We may update this Policy from time to time. Material changes will be reflected by the "Last Updated" date above. Continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.
Contact
Questions or privacy requests may be directed to support@pepnationlab.com.